How to use

Purchasing process

1. Select the items you wish to purchase and add them to your shopping cart.

2. Fill out your order information.

Fill out the name, address, telephone number and other required information. If the shipping address is different from the billing address, please fill out both forms.

*Additional shipping charges will apply to some areas. In that case, we will send you a separate shipping invoice after your order.

3. Complete payment.

Complete payment according to your preferred method.

4. Place your order.

Review your order details and place your order.

5. We are shipping your order.

Orders will be ready for shipment within two to three business days (may be longer during extended public holidays). Please note that depending on the shipping method and the delivery area your order may take some time to arrive.

Shipment

Orders normally ship out within two to three business days (may take longer during extended public holidays). Immediately after placing your order, you will receive a confirmation email from our automated system. You will later receive another email from our shop letting you know that we have received your order.
Please note that we are unable to combine items ordered separately into a single shipment. (If you would like to receive more than one item in the same shipment, you must purchase them at the same time.)

*In areas where additional shipping charges are incurred, we will arrange for shipping after payment.
We will arrange for shipping after payment. We will inform you of the additional charge by e-mail invoice, so please pay for the shipping fee there.

Delivery company

Your order will be shipped via Japan Post (EMS) or Yamato Transport Co..

Note: Packaging and shipping methods may vary depending on what you order.

We are unable to grant requests for specific delivery dates or times.

Customs duties, other taxes and fees

You are responsible for any customs, duties, taxes and clearance charged by your country.

Payment methods

PayPal

You must have a PayPal account already set up in order to use PayPal.

Shopify

Pay with Visa, Mastercard, American Express, Apple Pay, or Google Pay.

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SSL

We use SSL technology on our website to help ensure that your data is sent securely over the internet.