Shipping policy
Processing Time
Items that are in stock are usually shipped within 2–3 business days.
Please note that processing may take longer during extended public holidays.
A confirmation email will be sent automatically right after your order is placed.
Shipping Carriers
Orders are shipped via Japan Post (EMS) or Yamato Transport.
We are unable to accommodate requests for specific delivery dates or delivery time slots.
Customs Duties and Import Taxes
All customs duties, VAT, import taxes, and handling fees are the responsibility of the recipient.
These charges are not included in the product price or the shipping cost you pay at checkout.
If your order is a gift, please note that the recipient will be required to pay these charges upon delivery.
Customers are also responsible for providing any documents required by the customs authorities in the destination country.
Possible Delays
Delivery may be delayed due to:
- Customs inspections
- Natural disasters or severe weather
- Postal or transportation strikes
- International flight disruptions
We always strive to ensure fast and smooth delivery, but please understand that we cannot be held responsible for delays caused by customs clearance or local postal conditions.
For details on international shipping rates, please see this page .